Our 30,000 Mile Service Process

At Masterwerks, our process is thorough, ensuring that every aspect of your vehicle is checked and maintained:

  • Quality Assurance Road Test:
    Before beginning your service, our technicians take your vehicle on a test drive. This helps us detect any issues with handling or performance that might not be apparent during a stationary inspection.
  • Detailed Inspection & Diagnostics:
    Once your vehicle is on the lift, our trained mechanics perform an in-depth inspection of critical components. We check for:
    • Engine Oil & Filter:
      Due to the harsh conditions in our area, frequent oil and filter changes are crucial. Fresh oil ensures proper lubrication and helps maintain engine longevity.
    • Engine Coolant:
      We verify the coolant level and condition. Even Extended Life Coolant degrades over time, so regular checks prevent overheating and costly engine repairs.
    • Drive Shaft Boots & Steering Linkage:
      Our team inspects drive shaft boots for cracks, damage, or dry rot, ensuring that your drive shafts remain properly lubricated. Steering linkage and boots are examined for any excessive play that might affect handling.
    • Brake System Components:
      We evaluate brake linkages, drums, pads, and discs. A failing brake system can lead to expensive repairs and, more importantly, compromise your safety.
    • Ball Joints & Dust Covers:
      By checking for excessive play in ball joints, we prevent uneven tire wear and potential suspension damage.
    • Air Filters (Engine & Cabin):
      Clean filters are essential for engine performance and ensuring that you and your family breathe clean air. We replace clogged filters to maximize fuel efficiency and maintain a healthy cabin environment.
    • Tire Inspection, Rotation & Inflation:
      Uneven tire wear and poor inflation can affect handling and fuel economy. We rotate and inspect your tires, ensuring they’re balanced and properly inflated.
    • Chassis, Exhaust, & Suspension Checks:
      Our technicians inspect chassis bolts, nuts, exhaust pipes, and mountings to catch any signs of wear or loose components early.
    • Transmission & Differential Fluids:
      We check for leaks, inspect the condition of the fluids, and top off or replace them as necessary to prevent internal damage.
    • Fuel System & Vapor Recovery:
      Safety is paramount. We inspect fuel lines, connections, and the vapor recovery system to ensure there are no leaks or potential fire hazards.
    • Power Steering & Brake Fluids:
      Our service includes checking these vital fluids, as low or contaminated fluid can lead to expensive repairs.
    • Four-Wheel & All-Wheel Drive Systems:
      For vehicles equipped with these systems, we inspect the transfer case fluid and differential fluids to ensure the longevity of your drivetrain.
    • Spark Plugs:
      Faulty spark plugs can cause engine misfires and affect overall performance. We replace spark plugs as needed to maintain optimal engine function.
  • Reset Maintenance Reminder:
    If your vehicle is equipped with a maintenance reminder system, we’ll reset it to ensure you’re notified for your next service interval.
  • Final Quality Assurance:
    Once all services are complete, we conduct a final road test and detailed review to verify that your vehicle is performing at its best. We also provide a clear summary of our findings and any recommendations for future maintenance.

Serving Our Community

As a trusted, family-owned business in the Maricopa County area, Masterwerks is dedicated to ensuring your vehicle’s safety and reliability. We proudly serve customers in Phoenix, AZ, Maricopa County, Pinal County, and surrounding areas. Our commitment to 5-star safety, cleanliness, customer service, unwavering integrity, and a team-oriented approach means we treat every vehicle as if it were our own. When you choose Masterwerks, you’re choosing a partner who values your time, saves you money, and gets you back on the road as quickly and safely as possible.

Experience 5-Star Service. Give us a call today!

(623) 869-8473

BOOK AN APPOINTMENT TODAY

Don’t Take Our Word For It

We strive to provide a 5-Star service every time. But our words don’t mean nearly as much as our reviews!

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5.0.7
Based on 236 reviews
Posted on Google Google
Leslie Hudgins profile picture
Leslie Hudgins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I needed the bulb in my passenger side tail light replaced. I called and they got me in within a couple of hours and it was fixed within a couple of minutes! I’m happy with their service!
Posted on Google Google
Maresela Shemanski profile picture
Maresela Shemanski
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This place was awesome today. Got a flat today while delivering food to friends. And got there 30 minutes before closing. They fixed it right up in no time at all!! Thanks, Eddie Newman and the technicians, for helping us out tonight. The price was great, too.
Posted on Google Google
Charles Waters profile picture
Charles Waters
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Brought my truck to MasterWerks on a Monday morning after numerous other places were misdiagnosing my issue, or not even catching it at all. I sent an email and received a call the next day from Sean to verify and gather a bit more info. After speaking with him and what my thoughts were, he said he thought I was on the right track, and can definitively diagnose the issue. Received a call from Eddie later that day that in fact, what we spoke about on the phone was the problem that no one else was ever able to find, along with a couple other things other shops have missed over the years. Got a text Tuesday that my truck was done and ready for pick up. I was expecting at least three or four days. Got the truck back & couldn't be happier with the communication, staff, and overall drop off to pick up experience. Will definitely return when not just this vehicle, but the other vehicle in the household needs work.
Posted on Google Google
Clayton Griggs profile picture
Clayton Griggs
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great people here. Always friendly and work done right. Highly recommend.
Posted on Google Google
Dan Erickson profile picture
Dan Erickson
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Came here to get my air conditioning checked....should have done it 2 years ago! Very reasonable for a system evacuation and recharge! I lost the garage I've been going to for 25 years, so I'm hoping this will be my new go-to!
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Lee Cole profile picture
Lee Cole
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Great work, and fast.
Posted on Google Google
Terry Kimble profile picture
Terry Kimble
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Best shop that I have ever taken my vehicle to! Honest, fair, excellent customer service. Would highly recommend
Posted on Google Google
Darryl G profile picture
Darryl G
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I may have found my mechanic, replaced the water pump and radiator at a fair price even add extras at no charge. Thank you
Posted on Google Google
Frank Torres profile picture
Frank Torres
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Sara and her team was AWESOME. Had an after market suspension parts installed to improve tire wear since Teslas rear tires tend to have extreme tire wear on the inside of the tires. This should correct that issue. They also aligned the car once the parts were installed. Teslas are not easy vehicles to align and they got it done. Highly recommend Masterwerks for all of you automotive needs.

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